Proven Customer Service Strategies to Make Your Apartment Tours Memorable By Grace Hill

Customer service. It’s the secret sauce that can turn a prospect from potential to SOLD! And while there are many factors to consider in the rental sales process, if you allow subpar customer service to persist at your properties, you’ll soon find yourself on a slippery slope of declining sales, lost revenue and a beleaguered reputation. In…

Details

Alhambra City Council Approves Tenant Protection Ordinances

PRESS RELEASE Alhambra, CA — On May 22, 2023, the Alhambra City Council approved “Tenant Protection Ordinances.” Both an urgency Ordinance and the first reading of a non-urgency Ordinance imposing a temporary moratorium on no fault, substantial remodel evictions for certain residential tenancies in Alhambra were approved. The Ordinances passed with a 5-0 vote to…

Details

Empire of Decadence – The “Curse” of Capitalism By Bill Bonner and Joel Bowman

Note from AOA:  “Keep in mind that the following article also applies to tenant welfare, (i.e. rent control), moratoriums and other disgusting things that politicians pass to punish rental housing owners.” Today, we turn our heads, looking back…trying to learn from our experience in Argentina. But we begin by noticing changes in America. TIME Magazine,…

Details

Landlords Can’t Survive These Draconian Rules – By John Cruikshank

In March 2020, a motion was brought forward to the Los Angeles County Board of Supervisors (BOS) to establish a temporary eviction moratorium in response to the COVID-19 pandemic. The moratorium prohibited landlords from evicting tenants for non-payment of rent if the tenant could demonstrate financial hardship related to the pandemic. The BOS also supported…

Details

Real Estate Economic Outlook By Cliff Hockley of SVN/Bluestone

The below information was obtained from SVN’s Economic Outlook dated April 28, 2023.   NMHC Quarterly Survey of Apartment Conditions As of the NMHC’s April 2023 survey, apartment investors across the US continue to report a challenging financing environment, with the availability of both debt and equity continuing to shrink. A majority (51%) of apartment…

Details