[I recently read] an article about the importance of not losing money on poor customer service over the phone. There were some great tips for owners and marketing or regional managers to implement. The article made me think about
DetailsBeginning last year, a new 3.8% Medicare tax was imposed on net investment income (NII). That may be an important healthcare consideration for many, but what on earth does that have to do with commercial real estate investments?
2014 may be the most dangerous year yet for Proposition 13 and the taxpayers who depend on its protections. As HJTA members know, the 2012 elections resulted in the Democrats achieving
DetailsThis primarily occurs with single-family homes and duplexes or fourplexes. However, it can be a problem with large complexes as well, if the showing and dale process is handled with no regard
People referred to Robert Fulton’s first steamship, The Clermont, as “Fulton’s Folly” because they figured it would explode or sink. It is apparently human nature to dismiss new things as stupid or
Turnover. We’re always going to have it. In some cases, turnover is good – saying goodbye to a delinquent or unruly resident who sucks up valuable staff time and resources. Some cases are uncontrollable – a resident is relocating to a new cityor state, or they are buying
Once again, tenant activists are up in arms over a so called epidemic of evictions, “the most severe crisis in 40 years” according to the SF Tenants Union. The reason? The creation of homeownership opportunities in the form of Tenancy-in-Common (TIC) units for people who are now tenants. Any increase in the
You’ve hired a property management SuperStar and the classroom training for your new employee is finished. As their manager, is training really complete? Not a chance! Field coaching is the next step and the most important part of a well-rounded and
Fix-up or adding value to real estate is one of the best and safest investment strategies for ordinary do-it-yourself investors who need to earn extra income as soon as possible, don’t have a great deal of money to invest but are willing to help themselves by pitching in doing some of the “non-technical” labor to…
DetailsThe vast majority of the investment property owners I know are millionaires. They have all labored diligently for many years to create their net worth. The problem is they don’t feel like millionaires and they don’t live like millionaires because their “money” is actually equity trapped in their properties. The old expression “dirt rich and