My 3-Star Program is an excellent way to encourage residents to stay with you a minimum of three years. You enroll tenants in a 3-Star Program at no charge. It’s just like the local grocery stores where
Musty Odors Do you smell something unusual? Did you have a recent plumbing or roof leak? Whether there was a recent water damage event or something that happened in the past, musty odors may be
The telephone is your single most important leasing tool and it’s probably the easiest “tool” to operate at your community, but is everyone answering it when it rings? Many apartment communities are spending time and money on
Hello everybody. During the past year, I have authored multiple articles for AOA members concerning the employment of resident apartment managers. The reason for so many discussions is that the law in that field has changed numerous times during those past twelve months, and it changed once again on June 26, 2014 when the California…
Californians don’t trust state government. A recent survey by the Public Policy Institute of California reveals that only 6 percent of voters believe that government does not waste
The Big Show You’ll want to mark your calendars for the FREE “Million Dollar Trade Show and Landlording Conference” next month where we’ll be giving away iPads
It’s a problem familiar to many San Francisco rental property owners who are saddled with long-term tenants paying far-below market rent. The owner of Midtown Park Apartments has had this problem for decades. Tenants complain all the time about
Solar pool and hot water heating has never been more profitable … but it’s about to change.
One of the most common complaints landlords have about tenants (after failure to pay rent on time or at all) is what they do after they move in. Some of these are things you can’t quite catch them at. I am going to put the broken record back on the turntable now. Most of these…
Dear Alison: Just wanted to let you know how much I appreciate all your help and advice over the years. Working from home, it is so nice to have a knowledgeable person like you for support. You are the best! [Alison is AOA’s Branch Manager in Alameda.] Valerie L. Dear AOA: As owners and managers…
