For Your Residents, What Is “Best” Service? © – by Ernest F. Oriente, The Coach

“Best” service, especially in the property management industry, can be deceiving because the needs and expectations of your residents are changing and evolving rapidly.  In addition, your residents are comparing your apartment communities to both your competition and to best service with every company, product or service they experience.  By reading this article, you will…

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‘How Many Divisions Does the Pope Have?’ – By Jon Coupal, President, Howard Jarvis Taxpayers Association

In the waning days of WW II, during a discussion of the future of Eastern Europe, British Prime Minister Winston Churchill cautioned Joseph Stalin to consider the views of the Vatican. To this the Soviet leader responded, “How many divisions does the Pope of Rome have?” Stalin’s brutal sense of humor demonstrated that he only…

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