Proven Customer Service Strategies to Make Your Apartment Tours Memorable By Grace Hill

Customer service. It’s the secret sauce that can turn a prospect from potential to SOLD! And while there are many factors to consider in the rental sales process, if you allow subpar customer service to persist at your properties, you’ll soon find yourself on a slippery slope of declining sales, lost revenue and a beleaguered reputation. In…

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What You Need to Know About the Fair Employment and Housing Act from the State of California

Below are some frequently asked questions about source of income and the Section 8 housing program.   Q:  What is the new law regarding source of income protections? A: California has a law called the Fair Employment and Housing Act (FEHA) that protects people from housing discrimination based on categories including race, color, national origin,…

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Los Angeles Expands Renter Protections – New Laws You Must Know By Patricia A. Harris

The city of Los Angeles has expanded renter protections.  The new protections now cover ALL RENTALS, including condominiums and single family homes in the City of L.A. NEW LAWS AND PROCEDURES Renter Protections Notice All residential rental property owners must provide a “Notice of Renters’ Protections” to tenants who begin or renew their tenancy on or…

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EV Charging Station

Apartment EV Charging: A Progressive, Sustainable Management Strategy By The Editors of The Rental Housing Journal

Apartment hunting can be challenging for electric vehicle owners since they see charging stations as a necessity, not an amenity, in the community. Electric vehicle charging stations, and other next-gen amenities, can be effective tools for marketing a property, but only if used effectively. The landscape of property management and ownership is expected to undergo…

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Is California’s Drought Over? Water Providers Still Predict Shortages for 2023 By CalMatters

December has delivered a powerful punch of storms to California. But the wet weather comes with a dry dose of reality: The state’s largest reservoirs remain badly depleted, projected water deliveries are low, wells are drying up, and the Colorado River’s water, already diminished by a megadrought, is severely overallocated. Throughout California, urban water managers…

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