Magazine Articles

Ouch!  $230,400 in annualized leasing revenue is being lost by apartment communities around the nation!  This is happening because 20 percent of the calls coming from future residents are being missed, which is silently draining the performance of the properties you own/manage.  Using the call tracking system of an industry vendor as a resource, this…

Property management professionals operate within an industry based upon the delivery of sound and consistent customer service.  We believe that when most effective, good customer service results in profitability and client retention.  As such, we are constantly striving to deliver top-level customer service through our systems and practices.  Ultimately,

Last month we learned that young Caleb has forty or more years before reaching traditional retirement age. Because he has a longer time horizon he can take slightly more investment risks than his older half-sister, and perhaps wind up with greater wealth.

Q:  My tenant is requesting to add a roommate to her lease – do I have to allow my tenant to have a roommate?

You don’t feel any older…but who is that person in the mirror? After fifty years of investing, you have grown a portfolio that nets over $25,000 a month and you feel good about what you have accomplished. You “retired” years ago when you hired a real estate property management company to handle the day to…

Question 1: What are some ways a landlord could deal with increasing water costs due to the unprecedented drought in California?

Question One: I recently attempted to evict my tenant as he failed to pay the rent. The tenant received free legal help and this firm has requested a jury trial and sent me interrogatories. My attorney is telling me that there is nothing he can do to prevent these requests and that my attorney fees,…

Turn Pennies into Dollars Tenants often move while owing money and often don’t provide a forwarding address, yet they nearly always leave coins on the floors. Gather the coins and place them in an envelope. Then call the references listed on their rental application to ask for help with locating your former tenant’s new address.…

Sometimes landlords forget they are in business.  That’s when they get into trouble.  Lots of people have made and continue to make good money by investing in and renting out property.  They do it by always watching out for their financial health by realizing that good business means

Hello everybody.  These past two years have seen a dramatic rise in the number of Superior Court lawsuits and Labor Commissioner proceedings filed by resident managers claiming that they were not properly paid for their services.  One cause for the increase is aggressive marketing by lawyers who specialize in representing resident managers on wage and…