Proven Customer Service Strategies to Make Your Apartment Tours Memorable By Grace Hill

Customer service. It’s the secret sauce that can turn a prospect from potential to SOLD! And while there are many factors to consider in the rental sales process, if you allow subpar customer service to persist at your properties, you’ll soon find yourself on a slippery slope of declining sales, lost revenue and a beleaguered reputation. In…

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Empire of Decadence – The “Curse” of Capitalism By Bill Bonner and Joel Bowman

Note from AOA:  “Keep in mind that the following article also applies to tenant welfare, (i.e. rent control), moratoriums and other disgusting things that politicians pass to punish rental housing owners.” Today, we turn our heads, looking back…trying to learn from our experience in Argentina. But we begin by noticing changes in America. TIME Magazine,…

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Landlords Can’t Survive These Draconian Rules – By John Cruikshank

In March 2020, a motion was brought forward to the Los Angeles County Board of Supervisors (BOS) to establish a temporary eviction moratorium in response to the COVID-19 pandemic. The moratorium prohibited landlords from evicting tenants for non-payment of rent if the tenant could demonstrate financial hardship related to the pandemic. The BOS also supported…

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