7 step success system

Lessons from Dan Faller’s “The 7 Step Success System on How to Make & Keep Millions (Been There, Done That)”

“The purpose of being an apartment owner is to help and serve other people.”  Dan Faller, Founder of AOA As we prepare for this year’s AOA Trade Show & Landlording Conference, we’re revisiting some of the timeless lessons that have inspired generations of successful landlords. Among the seminars longtime attendees may remember is one presented by…

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Return Tenant Security Deposit

How to Properly Return Your Tenant’s Security Deposit by Rachel Steen

Security deposit disputes are among the most common sources of conflict between landlords and tenants. To help reduce these disputes, California enacted Assembly Bill 2801, which imposes new documentation requirements on landlords who make deductions from a tenant’s security deposit. These two dates are very important:  Effective April 1, 2025, landlords are required to photograph…

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ESA Request

Your tenant just submitted an ESA request—Now What?

When a tenant submits an Emotional Support Animal accommodation request, it is important for housing providers to follow a consistent review process that includes responding promptly and in accordance with fair housing laws. Proper documentation and equal treatment of all applicants and tenants can help reduce liability as well as demonstrate compliance with fair housing…

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Vacancy Cheaper Bad Tenant

Why a Vacancy is Cheaper than a Bad Tenant

When faced with a vacancy, it’s natural to feel anxiety and urgency—the pressure to stop “losing money every day.” As days on the market increase, self-doubt (“Did I price it too high?”) and frustration (“It shouldn’t be this hard to rent a good unit”) can quickly set in.  Because of this, many housing providers begin…

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