Something to Think About #129: Andrew Carnegie, Part 2 by Klarise Yahya, Commercial Mortgage Broker, BRE: 00957107, MLO: 249261

  Andrew and his family had freshly arrived in the United States and the young Carnegie was eager to work. He took his first job at age 13 when an industrial textile weaver offered him employment as a bobbin-boy. Weaving was something Andrew knew a little about, in that his father had supported the family…

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Proven Customer Service Strategies to Make Your Apartment Tours Memorable By Grace Hill

Customer service. It’s the secret sauce that can turn a prospect from potential to SOLD! And while there are many factors to consider in the rental sales process, if you allow subpar customer service to persist at your properties, you’ll soon find yourself on a slippery slope of declining sales, lost revenue and a beleaguered reputation. In…

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