PRIVACY POLICY:

AOA respects and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services, including SMS. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect:

1.1 Personal Information:
We may collect personal information, including but not limited to:

  • Name
  • Contact information (phone number)
  • User preferences and settings

1.2 Usage Information:
We may collect information about your use of our services, including:

  • Message content
  • Delivery and read receipts
  • Interaction with our services

2. How We Use Your Information:

2.1 Service Provision:
We use your information to provide and improve our services, including:

  • Sending and receiving SMS messages
  • Personalizing user experience
  • Customer support

2.2 Communication:
We may use your contact information to communicate with you about our services, updates, and promotions. You can opt-out of promotional communications at any time.

3. Information Sharing:

3.1 Third-Party Service Providers:
We may share your information with third-party service providers to facilitate our services, such as SMS delivery and analytics. These providers are obligated to protect your information.

3.2 Legal Compliance:
We may disclose your information to comply with legal obligations, enforce our policies, respond to legal claims, or protect the rights, property, or safety of AOA, its users, or others.

4. Your Choices:

4.1 Opt-Out:
You can opt-out of receiving promotional communications by following the instructions in the messages or contacting us directly.

4.2 Access and Update:
You can access and update your personal information by contacting us. We will respond to your request within a reasonable timeframe.

5. Security:
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Children’s Privacy:
Our services are not directed to individuals under the age of 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove the information.

7. SMS Privacy:
We will not sell your personally identifiable information, including SMS content, to anyone. We respect the confidentiality of your SMS messages.

8. Changes to this Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes.

9. Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

SECURITY POLICY:

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name and address so that it cannot be read over the internet.

REFUND POLICY:

AOA offers a money back guarantee, within your first year of membership, if you are not satisfied with our services.

For all prepaid classes, 48 hours is required prior to that class to receive a full refund.
To request your refund, please contact the main office at (800) 827- 4262.

SHIPPING POLICY/DELIVERY POLICY:

Please be assured that your item(s) will ship out within two days of purchase. We determine the most cost efficient shipping carrier for your order.
The carriers that may be used are: U.S. Postal Service (USPS) or UPS