In This Business, Keeping Your Cool is Not an Option – By Joyce (Kirby) Bica
While it may seem like the property management industry is about “managing properties,” it’s really about managing and caring for people.
Section 8 – The Good, the Bad and the Ugly – By Jim Ingersoll
Do you remember the Clint Eastwood western movie, “The Good, The Bad and The Ugly”? Renting to Section 8 tenants is pretty much the same. Some landlords love Section 8, and some landlords try it and find it is bad and ugly to deal with.
Demanding Congress End Birthright Citizenship – By Ted Hilton, President of the Taxpayer Revolution Foundation
The media filmed our rally to end automatic citizenship outside the Reagan Library. I gave interviews to the L.A. Times and others but there was only coverage of the debate. It was good that we were there, because across the street were the Azteca dancers waiving the Mexican flags; many were yelling at us, as…
Top 10 Resident Complaints and What You Can Do About Them – By Amanda Cupp
What would you give for a peek inside the minds of your residents? Thanks to the results of a recent apartment resident customer satisfaction survey from leading marketing research firm, J Turner Research, you may be closer to understanding than you think. Let’s take a closer look at the study findings, along with what they…
How to Remove Stains From Walls Before You Paint – By Pat Curry
Remove stains from the wall before you slap on another coat. It’s the first commandment of painting. Here’s how to wash seven common stains off your walls and in most cases, requires low effort and low cost.
OSHBOT…How many jobs will be lost? – By Albert Sukoff
When you have minute, go to your browser and Google OSHBOT and check out the video. OSHBOT is a robot about four feet tall which was developed by Orchard Supply Hardware (now a subsidiary of Lowes). It is already deployed at its Silicon Valley store. You can ask verbally where in the store a specific…
Legal Q & A – By Richard Beckman, Attorney
Question 1: I am being sued by a tenant for the return of the portion of her security deposit that was deducted for repairs and cleaning cost. The tenant lived in the unit for 18 months. She was charged for 25% of the cost to paint the 3-bedroom 2-bath unit and carpet sanitizing. Also,…
Landlording 101 – Tricks of the Trade – Looking Inside Your Tenant’s Mind – By Dan Auito
It goes without saying but I will say it anyway. The better you understand your tenants and their personal situation, the better you can serve their needs and your own. Notice that your needs come after your tenants. Always put your tenants’ needs before your own and they will buy real estate for you in…
Legal Q & A – By Richard Beckman, Attorney
Question 1: Has San Francisco changed its ‘Ellis Act’ relocation payment law again?
Legal Q & A – by Dennis Block, Attorney
Question One: I have a tenant in Los Angeles, under rent control, who is a hoarder. She has stacks of boxes, newspapers, clothing and other items throughout her unit. Some of the rooms are so filled with items, that the room literally cannot be accessed. I have previously written to her demanding that this must…