screening policies

The Consistency Trap: When “Fair” Policies Create Unfair Risk by the Fair Housing Institute

In property management, it’s tempting to lean on zero-tolerance screening policies. They’re fast, efficient, and feel like a safe bet against discrimination claims. But relying solely on an algorithm creates a real problem. When we prioritize a rigid “yes or no” over an actual conversation, we aren’t just being efficient – we’re often creating a…